Platform and Technology
10 answered questions
Platform and Technology
How traders interact with the platform: web access, mobile, charting, data, exports, and what happens during outages.
Platform basics
What platform do I use to trade?
RixTrade. A web-based options trading platform with full options chains, multi-leg order entry, and live position management.
Is there a desktop app?
The platform is web-based and works on modern browsers.
Is there a mobile app?
The platform is accessible from any mobile browser. Native app availability depends on platform release.
Does my account get a unique account number?
Yes. Each account has its own ID visible in the dashboard.
Can I export trade history?
Yes. The dashboard exposes trade history and a journal export.
Charting, data, and execution
Do you support TradingView charts?
No. There is no TradingView integration, and an in-platform price chart is an upcoming RixTrade feature that is not live yet, so there is nothing to enable on your account. You can still chart on TradingView or any other outside tool and then place the trades yourself in RixTrade. What you cannot do is connect TradingView or an API to send orders automatically.
What is the data feed?
Live market data feeds the platform. Data quality matches what you would see at a typical options broker.
Do you support hotkeys?
Hotkey support depends on platform features in RixTrade.
Can I use an API or automation?
No. There is no API and no automated order routing on any account type, evaluation or funded. Every order that counts toward your account rules is placed by hand in RixTrade. You are free to do your analysis anywhere you like, including with your own tools, and then enter the trades yourself.
Outages and reliability
What happens during a platform outage?
If the platform is down for a sustained period, contact support. We do not penalize traders for outages on the trading platform.